Through our Remote Infrastructure Management
(RIM) services you can dramatically reduce IT
expenditures and provide a faster, more flexible
service to your business stakeholders.
Companies require their infrastructure and applications to be efficient and
available 24 hours a day, 7 days a week. With current economic conditions,
budgets continue to be stretched while demands and complexities are
With 20+ years Infrastructure Management experience, we have applied
group and industry best practices across our organization to ensure our
clients benefit from rapid speed of adoption.
RIM offers a number of advantages over traditional infrastructure
management solutions, including: process improvements, faster, more flexible
service, lower risk of IT failure, and a 30% reduction in operational costs.
Our RIM solution includes:
Clear and flexible contracts with work-unit pricing aligning business needs
Comprehensive global-scale portfolio of services across the full Infrastructure
spectrum demonstrating true end-to-end capability
Integrated governance and service management, offering process maturity
excellence and business-and-IT alignment
Incident management, problem management, and change management,
aligned with ITIL standard process framework
Client infrastructure, including operating system, network and security,
Storages and Backup up and running 24x7